Contact us

kinda direction is operated by Shuchuang Technology Co., Ltd..

For help choosing a bracelet, measuring your wrist, or checking an order, email pengshuchen1@gmail.com or use the form below.

We reply within 1–2 business days.

Order and after-sales support

Please include your order number, the email address used at checkout, and a short description of your question. If an item arrives damaged or incorrect, photographs can help us understand the issue.

For return enquiries, email us before posting your parcel. We provide the exact return address and instructions after you contact us.

Before you order

Visit our bracelet sizing guide for wrist measurements and fit options, or read our shipping information for preparation and delivery details.

Find more answers about materials, fit, gifting and after-sales support in our FAQs.